The management of a Strategic Customer Relationship triggers an emotional and active involvement of the customer, who will not only be more inclined to buy, but will recommend this shop, company or service to their acquaintances, generating a positive word of mouth, the so-called Total Active Reference. It is therefore essential, for those involved in the sales of any product or service, to know how to build a relationship of trust with the customer in order to create loyalty and, at the same time, increase your customers portfolio. This is valid in all sectors, but especially in the fashion and beauty field, where sales techniques can really make a difference in terms of income.

Our training offer is addressed to big Corporates and Groups that manage wholesale Fashion and Cosmetics, as a support to the Training Department for the training of their sales staff, but also to all individual professionals (such as hairdressers, beauticians, make up artists, fashion boutiques or accessories shops owners) who wish to offer their customers a premium service, and to Fashion Academies. In general, our courses are also aimed at all those who wish to deepen one or more of the themes proposed.
 

All our Professional Training Courses and Masterclasses are:

FLEXIBLE: contents and duration of the courses and masterclasses are at your discretion. We like creating targeted paths based on our clients’ needs.

HIGHLY INFORMATIVE: years of proven experience as an Image Consultant and Style Coach allow me to transmit high-level contents by privileging the technical-practical aspect of learning

SMART: we do provide different learning solutions: on campus, live online or hybrid formula

LIFELONG LEARNING: once you complete your training program, you will no longer need to take another one as contents will always be expendable.

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Please check our programs here below and do not hasitate to contact us for a free discovery call to build up your customized training plan and receive all details about contents, fees and dates: